HOW TO PURCHASE ART FROM OENO GALLERY
Our Promise to You
- Unless otherwise noted, items are in excellent condition. Condition reports or videos available on request.
- Art works will be accompanied by a certificate of authenticity.
- You have 2 weeks within which you may return the work. (See refund policy for details).
- All work is professionally packed and insured during transit.
- Applicable taxes, packing, brokerage, shipping, and insurance will be determined prior to purchase.
Click the purchase button for the work, and this will open a form to tell us which works you would like to acquire. No payment will be required until we communicate with you directly with the final delivered price, but the piece will be considered on hold for you until we finalize the sale. Or if you would rather, you can email us firstname.lastname@example.org. Please put HOLD ITEM in the subject line.
We will require your full name, address, email and phone number to hold an item and provide a shipping quotation. Shipping, duty, and taxes may vary, based on your location and the size and weight of the item. We will provide a final cost for your approval prior to processing any payment.
We are happy to answer any questions you might have.
We accept major credit cards and wire transfers, and require full payment prior to shipping. Paynents can be made in most major currencies.
Return Policy: Clients may decide to return purchased work within 14 days of arrival provided that the Client pay for return shipping and insurance. If the work is received in the same condition as it was shipped, a refund for the work will be issued, minus the cost of all shipping and handling, duties and brokerage fees that may have been incurred. (Note: All work is photographed prior to shipment.) The customer is responsible for contacting the gallery to arrange return within 14 days of delivery.
“Our experience with Oeno Gallery has been extremely positive in every way. Their professionalism and artistic guidance have been second to none. They were very flexible and easy to deal with even though we are located on the east coast of the USA. Our art was allowed to be shipped on approval; first and foremost, Oeno’s goal is for their clients to be happy with their purchase. This made buying through them on the internet, along with being out of the country, a stress free, enjoyable process.” J & G Law, Virginia
“We recently purchased a large painting from Oeno Gallery located in Canada. Their service and assistance was impeccable and the painting arrived in perfect condition and when promised. We were able to track the shipping all along the way. Not only does Oeno have beautiful works, their professionalism, knowledge and friendliness would lead us to recommend them with no hesitation based on our outstanding experience which differed logistically in no way from purchasing from U.S. dealers.”
J Carder, California